For any questions regarding the processing of your personal data, please contact us at the address above.
2. Personal Data Collected
When you use our website and contact form, we collect the following data:
First name
Last name
Email address (optional)
Phone number
Country of residence
Type of scam experienced
Estimated amount lost
Year of the investment
Preferred callback time slot
This information is provided voluntarily when you complete our free evaluation form. We do not collect any sensitive data within the meaning of Article 9 of the GDPR.
3. Processing Purposes
Your personal data is collected and processed for the following purposes:
To contact you within 24 hours for a free telephone consultation with one of our fund recovery experts
To analyse your situation and offer you personalised support
To manage the client relationship and monitor your case
To improve the quality of our services
Your data is never used for unsolicited commercial purposes or shared with third parties for prospecting.
4. Legal Basis for Processing
The processing of your data is based on the following legal grounds, pursuant to Article 6 of the GDPR:
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Consent (Article 6.1.a): by submitting the form, you explicitly consent to the processing of your data for the purposes described above.
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Legitimate interest (Article 6.1.f): we have a legitimate interest in reviewing requests from fraud victims and offering our fund recovery service.
You may withdraw your consent at any time by contacting us by email. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
5. Retention Period
Your personal data is retained for a maximum period of 3 years from your last contact with our teams.
After this period, your data is automatically deleted from our systems, unless a legal obligation requires otherwise (e.g. in the event of ongoing legal proceedings).
If you have not become a client, your data is retained for 1 year from the last interaction, then deleted.
6. Your Rights
Under the GDPR (Articles 15 to 22) and applicable data protection law, you have the following rights:
Right of access: obtain confirmation that your data is processed and receive a copy
Right to rectification: correct inaccurate or incomplete data
Right to erasure (right to be forgotten): request deletion of your data, subject to legal obligations
Right to portability: receive your data in a structured, machine-readable format
Right to restriction: request restriction of processing in certain circumstances
Right to object: object to processing based on legitimate interest
Right to lodge a complaint: submit a complaint to the CNIL (French data protection authority) or your local supervisory authority if you believe the processing of your data infringes your rights.
www.cnil.fr
We are committed to responding within 30 days in accordance with the GDPR.
7. Cookies
Our site uses cookies — small text files placed on your device when you visit. These cookies enable us to ensure the site functions correctly and to analyse its traffic in an anonymised manner.
Types of cookies used:
Essential cookies: required for the site to function (session, CSRF security). These cookies do not require your consent.
Analytics cookies: measure site traffic anonymously to improve our services. Subject to your consent.
You may also configure or disable cookies via your browser settings. Disabling essential cookies may affect site functionality.
8. Contact Us
For any questions regarding your privacy, to exercise your rights, or to lodge a complaint, please contact our data protection officer:
Fraude Crypto uses essential cookies for the site to function properly, as well as analytics cookies to improve your experience. You may accept or refuse non-essential cookies.
Privacy policy